Reviews
Reviews
First class care.
Food good
Concern that reaction time to requests could be quicker.
I was able to talk things through with my nurse and if anything was really troubling me I could see the Dr by having someone to talk to in confidence that reassured me. I also took advantage of the music therapy with Jayne which again also helped. Being with other people who was also is a similar situation as myself helped as I could feel free with my emotion and nobody would worry about.
Sympathy and understanding.
Very effective pain relief especially in last 2 weeks.
Made rest of family also feel cared for.
Care is first class.
Prompt attention when required.
Nothing was too much trouble.
Improved would be a bonus.
Thank you.
I had a dedicated member of the team assigned to me. This was important as we built a good understanding, trust and I felt very comfortable and safe talking to her. She was absolutely lovely to me. I am so grateful.
It's enabled me to move forward significantly and deal with my grief.
Thank you so very much.
My contact with you was far post-bereavement counselling after a rather unsatisfactory experience at home during my husband's terminal illness. Elaine was absolutely wonderful. (I have written to her and Julie Francis) and brought me skillfully through same difficult issues. It is still very partly.
Good
All very good - lovely buildings and gardens staff very kind.
Improvement.
I use in continue pads and go through a large number, I wish they would leave a larger supply for me as I know I will need more.
"Everything excellent from top to the bottom''.
"Place I wanted to be".